Track Your Order
Track Your Order
Every Rocco Goods order ships with tracking.
How to track
After dispatch, we email you a tracking number and link. Click that link to see the latest carrier updates. Customers with an account can also check their order history.
When tracking appears
Orders are dispatched within 24 hours after successful payment. The first carrier scan may take up to 48 hours after dispatch to appear.
Total estimated time from order: usually 4–8 business days.
Delayed or missing parcel
If tracking has not updated for 7 business days, email us with your order number. We will investigate with the carrier. For full details, read our Shipping Policy.
Need help?
Email: hello@roccogoods.com
Phone: +61 488 859 420
Support: Monday to Friday. We aim to reply within 24 hours.
