Track Your Order
Track your order
Every Rocco Goods order ships with tracking so you always know where your parcel is.
How to track your order
As soon as your order is dispatched, we email you a tracking number and a link. Simply click the link in that email to follow your parcel to your door.
If you created an account at checkout, you can also find your tracking details in your account order history.
When will tracking update?
Please allow up to 48 hours after dispatch for the first tracking scan to appear, and up to 3 business days after ordering to receive your tracking email (remember to check your spam folder).
Parcel delayed or missing?
If your tracking hasn't updated for 7 or more business days, email us with your order number and we'll investigate with the carrier right away.
Didn't find your answer?
Email hello@roccogoods.com or call +61 488 859 420 — we reply within 24 hours, Monday to Friday.